The opening of the new REM stations across Montréal marked a major milestone for the city’s mobility network. Over two days of free access, thousands of visitors, families, commuters, transit enthusiasts, and curious citizens discovered the modern stations in a warm, well-organized, and fully supported environment.
At the heart of this major urban event were Archer Guards security agents, deployed across the network to welcome, guide, and reassure users. Their calm presence, courtesy, and professionalism directly contributed to the success of this historic weekend.
Why Security Is Essential in Major Public Mobility Projects
Large public infrastructure projects like the REM transform cities but they also require meticulous coordination.
During a station opening, the challenges are significant:
Crowd management
Clear visitor orientation
Rapid incident response
Accessible and supportive customer interaction
Maintaining a safe, inclusive environment
Private security plays a strategic role here: it allows REM operations teams to focus on running the network, while ensuring citizens enjoy a safe and positive experience from day one.
This is precisely the mission Archer Guards fulfilled.
Archer Guards’ Role Across the REM Network
Throughout the weekend, our teams were deployed across the following stations:
McGill – Édouard-Montpetit – Canora – Ville Mont-Royal –Côte-de-Liesse – Montpellier – Du Ruisseau – Bois-Franc – Sunnybrooke – Pierrefonds-Roxboro – Île-Bigras – Sainte-Dorothée – Grand-Moulin – Deux-Montagnes – Gare Centrale – Île-des-Sœurs – Panama – Du Quartier – Brossard
Our agents ensured:
A visible and reassuring presence
Visitor welcome and guidance
Clear orientation toward platforms, exits, elevators, and access points
Support for families and people with reduced mobility
Queue and flow management
Friendly and steady communication with users
Seeing thousands of residents explore these new stations with confidence, curiosity, and genuine enthusiasm is exactly what fuels our mission every day.
A Strategic Partner in Modernizing Public Transport
This mandate reflects a broader angle: Archer Guards is proud to support major public infrastructure projects across Québec.
By collaborating with mobility and transport organizations, we help to reinforce safety across transit networks, improve user experience, strengthen public confidence in new mobility technologies, ensure a smooth transition toward modern transportation solutions.
Our role goes far beyond basic surveillance: we act as a strategic partner, offering field expertise fully aligned with the needs of the citizens and the operators who serve them.
Thank You to Our Agents
We extend our sincere gratitude to every agent who contributed to the success of the REM station openings.
Your professionalism, dedication, and ability to maintain a calm environment are a true reflection of Archer Guards’ excellence.
Interested in partnering with Archer Guards for a mobility project, public event, or specialized security mandate?
Contact us: services@archerguards.com
